Magento Return Manager Extension by Knowband

Magento return manager extension by Knowband is an intuitive and powerful eCommerce tool for e-merchants which helps in easy return request management. Magento RMA offers great ease and flexibility in managing return and exchange requests by the store customer directly from the backend of the eCommerce store. Exchange and Return is one crucial web service expected by most of the customers while they shop from an online store. With the help of Magento order refund module, store merchants can allow easy return and replacement of products to their customers without adding extra efforts. In order to understand Magento RMA module in a better way, let us check out its offered features and benefits below.

Magento order return manager extension Features

1. Magento order return manager extension provides convenience to admin in managing the order return request of their site.
2. Magento product return manager manages the return requests for both registered and guest customers.
3. Magento order return manager extension lets admin approve the order return request, following which an email trigger is sent to the customers.
4. Magento Return Merchandise Authorization gives an option to the admin which allows them to create a return request on behalf of their customers.
5. Magento product return manager lets you manage and process the return requests in a very simple manner.
6. Magento order return manager extension allows you to manage return request for a single item or for all items in an order.
7. Magento product return manager lets you mark the status of return request as approved, pending or you can reject if you want.
8. This Magento RMA extension allows the admin to send the Return slip/label to the customer via email on approving their return request.
9. This Magento order refund module gives an option to the admin which allows them to export the data of completed request in the CSV format.
10. Magento Return Merchandise Authorization allows you to create your own return policies from the backend.
11. Admin can pre-define and configure the return reasons which are displayed to the user at the frontend.
12. Admin can also choose whether the shipping charges for return order will be paid by the merchant or the customer.
13. Admin can also add return status shown to the user from the backend panel.
14. Magento order return manager extension allows mapping of a  single request policy multiple product categories.
15. With the help of the Magento RMA module, the store admin can see pending return requests and active return requests on separate lists.
16. The Magento admin can customize the email templates as per the store's requirements.
17. Magento product return manager is multi-store and multi-lingual compatible.
18. Magento order refund module is SSL compatible.
19. The functionality of Magento order return manager extension doesn't conflict with other modules.

Magento order return manager extension benefits to e-merchants

1. Magento Return Merchandise Authorization module offers a simple and clean admin interface which is easily configurable and understandable by the store admins.
2. With Magento product return manager, admin can easily place a return request on behalf of their customers.
3. Magento return manager extension sends an automatic notification to the admin as an order return request is placed by the customer.

Magento RMA Advantages to customers

1. Guest customers can also access their order return window without logging into the store.
2. Registered customers can view the status of their RMA requests from their account interface.
3. Magento order refund module offers a mobile responsive interface to the users.
4. The customers can return a single item from their bundled order containing several products.
5. Customers have the flexibility to decide whether they want refund or replacement in exchange for their return request.
6. Magento product return manager module notifies the customer regarding updates in their return request

Magento order return manager extension link

Magento order refund module user manual

Admin demo

Front Demo

Magento product return manager video tutorial

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