The first part of the article included 5 free WordPress help desk ticket plugins and in case you have a limited budget and do not allow you to buy one of these premium WordPress help desk plugins. These are the best options for you to download.
1 – SupportCandy
SupportCandy has been added by WordPress as a complete help ticket system. This plugin is easy to configure and easy to use is our top priority and it is completely free.
2 – JS Help desk
JS Help Desk is professional, simple and easy to use. In addition, it comes with a lot more features than most expensive (and complex) support ticket systems on the market, and of course it’s completely free for users.
3 – Advanced ticket system
Advanced ticket system has added the features of a complete support ticket system for WordPress. This allows users to submit tickets to report problems or get support on whatever they want directly through the admin, and unregistered users can submit tickets via the shared guest user feature
4 – ELEX
ELEX WordPress HelpDesk & Customer Ticketing System Plugin (WSDesk | Free version) is a simple and user-friendly WordPress support ticket system plugin that it helps you in managing your customer queries as and contemporaneous it’s the tool to online- support wonderful with many function like ticket creation & management, email piping, unlimited agents, unlimited tickets, customizable email reply, complete ticket history, file attachment to tickets …much more!
5 – KB Support
KB Support is the final free WordPress helpdesk plugin for providing support and help-desk services to your customers.
After activating, KB Support will provide the solution for your agents and at the same time, It helps the customer to find solutions to their issues during the ticket submission process, reducing the overall number of support queries received by your help desk.
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